We offer no refunds for subscription payments because we can’t verify the viability of your 3d models or 3d files uploaded to the site for conversions. And we allow you to upload and convert as many files as possible as long as your subscription is current.

However you can cancel your subscription at anytime and you will not be billed anymore from the time of cancellation going forward and upon the expiration of your current subscription period.

Please note that even if your 3d model files fails to convert for whatever reasons, we would not issue any refunds. You should check the frequently asked questions (FAQ) section for common file conversion issues and contact us to report the issue.

If you are unsure about a certain 3d model file or need additional information, specifications, etc. please contact us before you subscribe and we will gladly assist you.